KAY JEWLERS POSNER PARK WILL SCAM YOU. I bought a gold wedding band from a different Kay's and I bought the warranty for resizing. I had it resized at the Kay's in the outlet mall and no issues. Then I had it resized again at Posner Park Kay's and they told me it was a charge. He argued with me saying he would make an make an exception and resize it for $15 as a major discount. I reluctantly paid him. Then I called the outlet's Kay's and was told that I was scammed and I did not need to pay. The managers and employees at Posner Park Kay Jewlers are incompetent. TRUST ME do not get your jewelry from here.
Always have great service. Unless you have small fingers every ring has to be resized and if you get the insurance plan there isn't an extra charge.
you think that with a name like "KAYS" that they would make sure things are done as promised, but that has never been the case... sent a ring to get re dipped in white gold and 10 days after the promised date, now they cant find my ring and the shop who "did" the work "thinks" its been shipped...
NEVER A GOOD EXPERIENCE WITH THESE PEOPLE...
I paid almost 700 to get 3 chains made into ankle bracelets and regular bracelets and 1 chain fixed. Ok no problem need it for a wedding. Get the my jewlary back 3 bracelets are to big, the clips are not holding bring it back they tell me it's going to cost another 400. Are you kidding me I even brought the receipts in with the right sizing and everything.
So annoyed with this place. I purchased a ring, wanted to switch for a half size up since I realized it needed just to be a tiny bit bigger & they kept pushing me to get it resized when it clearly says I can exchange for free within 90 days (I returned it two weeks later) and they SERIOUSLY could not get it into their tiny little brain how to do that. They kept pushing and pushing until I honestly decided to just get refunded. THAN they wanted to convince me to keep the ring. Of course, now that I returned the ring I got on sale, trying to wait for it to go back on sale, it's regular price now has gone up in price $30 dollars... I will NEVER purchase from Kay again.
Kays is a TERRIBLE company...
Kay Jewelers is a US Jewelry Store based in Davenport, Florida. Kay Jewelers is located at 1700 Posner Blvd, Davenport, FL 33837, USA.
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