This needs to get out , I was not a patient but what I observed as a visitor was horrifying to see such a place that supposed to be about health and pleasantry be so disrespectful
Don’t even deserve a star!! Took my 11 month old here last night with a 104.1 fever and all they did was give her Tylenol which is cool!!! But the dumb doctor kept saying I want to hear her cough I’m going to keep her here for a few hours so I can hear her cough than he walked out and then I did not see him again for another two or three hours and than when he did come back he said again I wanna hear her cough, I said if you’d stay for 10 minutes you’d hear here than again he’d leave!! All the nurse did was sit on her BUTT the whole five hours whittling her fingers the other nurse sitting next to her was playing on his phone with earbuds in his ears this happen for five hours straight after 5 1/2 hours of not getting any answers nor any help we walk out as leaving the nurse says oh you’re leaving and I said yeah because all you’ve done is sit on your butt the whole entire time and been no help she just shrugs her shoulders! I take her to her doctor today and she has a double ear infection . Go figure!!! I don’t recommend this hospital to anyone go somewhere else!!! All these doctors and nurses care about is their paycheck and not their patients!!
At one point she went outside and the nurses and securities started talking about it the private information that was going on with her where several people who are not affiliated with the hospital could hear other patients and visitors I myself in the people I was with her and everything
I think the emergency department needs a little retouch and care, it's the point of entrance which everyone see's first that lets down all the other departments in the hospital. I was quickly seen by doctors, gynecologist and taken down to have emergency surgery. The care was unbelievable I can't thank them enough, it was a hard time for me and my family, we received so much care and support from everyone. It was so nice and professional. Thank you
So the woman had stated that she wanted to speak to the Sheriff's Office about a occurrence that happened with in the hospital room with her doctor she asked for the front desk security guard to call the sheriff's office which he never called.
People were waiting to be registered and the registration staff was either talking to each other or going through the channels trying to find a football game instead of assisting with someone's health I witnessed it myself from the mail that was behind the registration desk as well as the Spanish female if you have an emergency I suggest you going somewhere else then then health of Florida because they are really not the place to be if you're having an emergency very unprofessional the staff is very disrespectful I myself had a problem with the security guard when I came in it was very rude.
My review is specific to just walking at the door of the Day Surgery D building. Walking in to wait for my husband's surgery at 530am and there is an attendant present at the desk being a bit abrasive with patients when they first walk when they ask questions. Her attitude improves once she is considered "open". She was nice during registration but think that when dealing with patients and family in stressful situation its important to try to maintain compassion.
There was a Spanish girl working registration at one point she asked can I speak to that doctor and she left to go back into the rooms and when the woman when she came out the woman asked can I speak to him she's like yeah I told him you have to give him a minute her attitude and her body language was very unprofessional and rude.
There was Elder woman there who obviously had some mental issues and how they treated her was horrifying to witness very disrespectful you don't treat people like that
This is the worst, I mean the worst experience of my life. Ignorant, poorly educated staff. Owe also facing legal action as soon as I get outta this death trap. DON'T GO TO ER!!! THEY WILL CALL THE COPS ON YOU IF YOU TRY AND LEAVE without someone physically coming into the er to check you out. That or make you wait 4hrs. Let me explain something, holding someone against their will is false imprisonment let alone few other crimes being broken. More to follow
Heart Of Florida Regional Medical Center is a US Hospital based in Davenport, Florida. Heart Of Florida Regional Medical Center is located at 40100 US-27, Davenport, FL 33837, USA.
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